In this paper, we present LinTO, an intelligent voice platform and smart room assistant for improving efficiency and productivity in business. Our objective is to build a Spoken Language Understanding system that maintains high performance in both Automatic Speech Recognition (ASR) and Natural Language Processing while being portable and scalable. In this paper we describe the LinTO architecture and our approach to ASR engine training which takes advantage of recent advances in deep learning while guaranteeing high-performance real-time processing. Unlike the existing solutions, the LinTO platform is open source for commercial and non-commercial use

This paper provides a detailed comparison of a data programming approach with (i) off-the-shelf, state-of-the-art deep learning architectures that optimize their representations (BERT) and (ii) handcrafted-feature approaches previously used in the discourse analysis literature. We compare these approaches on the task of learning discourse structure for multi-party dialogue. The data programming paradigm offered by the Snorkel framework allows a user to label training data using expert-composed heuristics, which are then transformed via the “generative step” into probability distributions of the class labels given the data. We show that on our task the generative model outperforms both deep learning architectures as well as more traditional ML approaches when learning discourse structure—it even outperforms the combination of deep learning methods and hand-crafted features. We also implement several strategies for “decoding” our generative model output in order to improve our results. We conclude that weak supervision methods hold great promise as a means for creating and improving data sets for discourse structure.

This paper investigates the advantages and limits of data programming for the task of learning discourse structure. The data programming paradigm implemented in the Snorkel framework allows a user to label training data using expert-composed heuristics, which are then transformed via the “generative step” into probability distributions of the class labels given the training candidates. These results are later generalized using a discriminative model. Snorkel’s attractive promise to create a large amount of annotated data from a smaller set of training data by unifying the output of a set of heuristics has yet to be used for computationally difficult tasks, such as that of discourse attachment, in which one must decide where a given discourse unit attaches to other units in a text in order to form a coherent discourse structure. Although approaching this problem using Snorkel requires significant modifications to the structure of the heuristics, we show that weak supervision methods can be more than competitive with classical supervised learning approaches to the attachment problem.