Ankan Mullick


2023

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Intent Identification and Entity Extraction for Healthcare Queries in Indic Languages
Ankan Mullick | Ishani Mondal | Sourjyadip Ray | Raghav R | G Chaitanya | Pawan Goyal
Findings of the Association for Computational Linguistics: EACL 2023

Scarcity of data and technological limitations for resource-poor languages in developing countries like India poses a threat to the development of sophisticated NLU systems for healthcare. To assess the current status of various state-of-the-art language models in healthcare, this paper studies the problem by initially proposing two different Healthcare datasets, Indian Healthcare Query Intent-WebMD and 1mg (IHQID-WebMD and IHQID-1mg) and one real world Indian hospital query data in English and multiple Indic languages (Hindi, Bengali, Tamil, Telugu, Marathi and Gujarati) which are annotated with the query intents as well as entities. Our aim is to detect query intents and corresponding entities. We perform extensive experiments on a set of models which in various realistic settings and explore two scenarios based on the access to English data only (less costly) and access to target language data (more expensive). We analyze context specific practical relevancy through empirical analysis. The results, expressed in terms of overall F-score show that our approach is practically useful to identify intents and entities.

2022

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Using Sentence-level Classification Helps Entity Extraction from Material Science Literature
Ankan Mullick | Shubhraneel Pal | Tapas Nayak | Seung-Cheol Lee | Satadeep Bhattacharjee | Pawan Goyal
Proceedings of the Thirteenth Language Resources and Evaluation Conference

In the last few years, several attempts have been made on extracting information from material science research domain. Material Science research articles are a rich source of information about various entities related to material science such as names of the materials used for experiments, the computational software used along with its parameters, the method used in the experiments, etc. But the distribution of these entities is not uniform across different sections of research articles. Most of the sentences in the research articles do not contain any entity. In this work, we first use a sentence-level classifier to identify sentences containing at least one entity mention. Next, we apply the information extraction models only on the filtered sentences, to extract various entities of interest. Our experiments for named entity recognition in the material science research articles show that this additional sentence-level classification step helps to improve the F1 score by more than 4%.

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An Evaluation Framework for Legal Document Summarization
Ankan Mullick | Abhilash Nandy | Manav Kapadnis | Sohan Patnaik | Raghav R | Roshni Kar
Proceedings of the Thirteenth Language Resources and Evaluation Conference

A law practitioner has to go through numerous lengthy legal case proceedings for their practices of various categories, such as land dispute, corruption, etc. Hence, it is important to summarize these documents, and ensure that summaries contain phrases with intent matching the category of the case. To the best of our knowledge, there is no evaluation metric that evaluates a summary based on its intent. We propose an automated intent-based summarization metric, which shows a better agreement with human evaluation as compared to other automated metrics like BLEU, ROUGE-L etc. in terms of human satisfaction. We also curate a dataset by annotating intent phrases in legal documents, and show a proof of concept as to how this system can be automated.

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A Framework to Generate High-Quality Datapoints for Multiple Novel Intent Detection
Ankan Mullick | Sukannya Purkayastha | Pawan Goyal | Niloy Ganguly
Findings of the Association for Computational Linguistics: NAACL 2022

Systems like Voice-command based conversational agents are characterized by a pre-defined set of skills or intents to perform user specified tasks. In the course of time, newer intents may emerge requiring retraining. However, the newer intents may not be explicitly announced and need to be inferred dynamically. Thus, there are two important tasks at hand (a). identifying emerging new intents, (b). annotating data of the new intents so that the underlying classifier can be retrained efficiently. The tasks become specially challenging when a large number of new intents emerge simultaneously and there is a limited budget of manual annotation. In this paper, we propose MNID (Multiple Novel Intent Detection) which is a cluster based framework to detect multiple novel intents with budgeted human annotation cost. Empirical results on various benchmark datasets (of different sizes) demonstrate that MNID, by intelligently using the budget for annotation, outperforms the baseline methods in terms of accuracy and F1-score.

2016

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A graphical framework to detect and categorize diverse opinions from online news
Ankan Mullick | Pawan Goyal | Niloy Ganguly
Proceedings of the Workshop on Computational Modeling of People’s Opinions, Personality, and Emotions in Social Media (PEOPLES)

This paper proposes a graphical framework to extract opinionated sentences which highlight different contexts within a given news article by introducing the concept of diversity in a graphical model for opinion detection. We conduct extensive evaluations and find that the proposed modification leads to impressive improvement in performance and makes the final results of the model much more usable. The proposed method (OP-D) not only performs much better than the other techniques used for opinion detection as well as introducing diversity, but is also able to select opinions from different categories (Asher et al. 2009). By developing a classification model which categorizes the identified sentences into various opinion categories, we find that OP-D is able to push opinions from different categories uniformly among the top opinions.