Automatic Call Routing with Multiple Language Models

Qiang Huang, Stephen Cox


Anthology ID:
W04-3005
Volume:
Proceedings of the HLT-NAACL 2004 Workshop on Spoken Language Understanding for Conversational Systems and Higher Level Linguistic Information for Speech Processing
Month:
May 2 - May 7
Year:
2004
Address:
Boston, Massachusetts, USA
Venue:
WS
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
25–30
Language:
URL:
https://aclanthology.org/W04-3005
DOI:
Bibkey:
Cite (ACL):
Qiang Huang and Stephen Cox. 2004. Automatic Call Routing with Multiple Language Models. In Proceedings of the HLT-NAACL 2004 Workshop on Spoken Language Understanding for Conversational Systems and Higher Level Linguistic Information for Speech Processing, pages 25–30, Boston, Massachusetts, USA. Association for Computational Linguistics.
Cite (Informal):
Automatic Call Routing with Multiple Language Models (Huang & Cox, 2004)
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PDF:
https://aclanthology.org/W04-3005.pdf