@inproceedings{madnani-loukina-2020-user, title = "User-centered {\&} Robust {NLP} {OSS}: Lessons Learned from Developing {\&} Maintaining {RSMT}ool", author = "Madnani, Nitin and Loukina, Anastassia", editor = "Park, Eunjeong L. and Hagiwara, Masato and Milajevs, Dmitrijs and Liu, Nelson F. and Chauhan, Geeticka and Tan, Liling", booktitle = "Proceedings of Second Workshop for NLP Open Source Software (NLP-OSS)", month = nov, year = "2020", address = "Online", publisher = "Association for Computational Linguistics", url = "https://aclanthology.org/2020.nlposs-1.20/", doi = "10.18653/v1/2020.nlposs-1.20", pages = "141--146" }