Methods for Extracting Information from Messages from Primary Care Providers to Specialists

Xiyu Ding, Michael Barnett, Ateev Mehrotra, Timothy Miller


Abstract
Electronic consult (eConsult) systems allow specialists more flexibility to respond to referrals more efficiently, thereby increasing access in under-resourced healthcare settings like safety net systems. Understanding the usage patterns of eConsult system is an important part of improving specialist efficiency. In this work, we develop and apply classifiers to a dataset of eConsult questions from primary care providers to specialists, classifying the messages for how they were triaged by the specialist office, and the underlying type of clinical question posed by the primary care provider. We show that pre-trained transformer models are strong baselines, with improving performance from domain-specific training and shared representations.
Anthology ID:
2020.nlpmc-1.1
Volume:
Proceedings of the First Workshop on Natural Language Processing for Medical Conversations
Month:
July
Year:
2020
Address:
Online
Editors:
Parminder Bhatia, Steven Lin, Rashmi Gangadharaiah, Byron Wallace, Izhak Shafran, Chaitanya Shivade, Nan Du, Mona Diab
Venue:
NLPMC
SIG:
Publisher:
Association for Computational Linguistics
Note:
Pages:
1–6
Language:
URL:
https://aclanthology.org/2020.nlpmc-1.1
DOI:
10.18653/v1/2020.nlpmc-1.1
Bibkey:
Cite (ACL):
Xiyu Ding, Michael Barnett, Ateev Mehrotra, and Timothy Miller. 2020. Methods for Extracting Information from Messages from Primary Care Providers to Specialists. In Proceedings of the First Workshop on Natural Language Processing for Medical Conversations, pages 1–6, Online. Association for Computational Linguistics.
Cite (Informal):
Methods for Extracting Information from Messages from Primary Care Providers to Specialists (Ding et al., NLPMC 2020)
Copy Citation:
PDF:
https://aclanthology.org/2020.nlpmc-1.1.pdf
Video:
 http://slideslive.com/38929890