@InProceedings{whittaker-stenton:1988:ACL,
  author    = {Steve Whittaker  and  Phil Stenton},
  title     = {Cues and control in Expert-Client Dialogues},
  booktitle = {Proceedings of the 26th Annual Meeting of the Association for Computational Linguistics},
  month     = {June},
  year      = {1988},
  address   = {Buffalo, New York, USA},
  publisher = {Association for Computational Linguistics},
  pages     = {123--130},
  url       = {http://www.aclweb.org/anthology/P88-1015},
  doi       = {10.3115/982023.982038}
}