@inproceedings{robinson-etal-2008-ask,
title = "What would you Ask a conversational Agent? Observations of Human-Agent Dialogues in a Museum Setting",
author = "Robinson, Susan and
Traum, David and
Ittycheriah, Midhun and
Henderer, Joe",
editor = "Calzolari, Nicoletta and
Choukri, Khalid and
Maegaard, Bente and
Mariani, Joseph and
Odijk, Jan and
Piperidis, Stelios and
Tapias, Daniel",
booktitle = "Proceedings of the Sixth International Conference on Language Resources and Evaluation ({LREC}'08)",
month = may,
year = "2008",
address = "Marrakech, Morocco",
publisher = "European Language Resources Association (ELRA)",
url = "http://www.lrec-conf.org/proceedings/lrec2008/pdf/289_paper.pdf",
abstract = "Embodied Conversational Agents have typically been constructed for use in limited domain applications, and tested in very specialized environments. Only in recent years have there been more cases of moving agents into wider public applications (e.g.Bell et al., 2003; Kopp et al., 2005). Yet little analysis has been done to determine the differing needs, expectations, and behavior of human users in these environments. With an increasing trend for virtual characters to go public, we need to expand our understanding of what this entails for the design and capabilities of our characters. This paper explores these issues through an analysis of a corpus that has been collected since December 2006, from interactions with the virtual character Sgt Blackwell at the Cooper Hewitt Museum in New York. The analysis includes 82 hierarchical categories of user utterances, as well as specific observations on user preferences and behaviors drawn from interactions with Blackwell.",
}
<?xml version="1.0" encoding="UTF-8"?>
<modsCollection xmlns="http://www.loc.gov/mods/v3">
<mods ID="robinson-etal-2008-ask">
<titleInfo>
<title>What would you Ask a conversational Agent? Observations of Human-Agent Dialogues in a Museum Setting</title>
</titleInfo>
<name type="personal">
<namePart type="given">Susan</namePart>
<namePart type="family">Robinson</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">David</namePart>
<namePart type="family">Traum</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Midhun</namePart>
<namePart type="family">Ittycheriah</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Joe</namePart>
<namePart type="family">Henderer</namePart>
<role>
<roleTerm authority="marcrelator" type="text">author</roleTerm>
</role>
</name>
<originInfo>
<dateIssued>2008-05</dateIssued>
</originInfo>
<typeOfResource>text</typeOfResource>
<relatedItem type="host">
<titleInfo>
<title>Proceedings of the Sixth International Conference on Language Resources and Evaluation (LREC’08)</title>
</titleInfo>
<name type="personal">
<namePart type="given">Nicoletta</namePart>
<namePart type="family">Calzolari</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Khalid</namePart>
<namePart type="family">Choukri</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Bente</namePart>
<namePart type="family">Maegaard</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Joseph</namePart>
<namePart type="family">Mariani</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Jan</namePart>
<namePart type="family">Odijk</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Stelios</namePart>
<namePart type="family">Piperidis</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<name type="personal">
<namePart type="given">Daniel</namePart>
<namePart type="family">Tapias</namePart>
<role>
<roleTerm authority="marcrelator" type="text">editor</roleTerm>
</role>
</name>
<originInfo>
<publisher>European Language Resources Association (ELRA)</publisher>
<place>
<placeTerm type="text">Marrakech, Morocco</placeTerm>
</place>
</originInfo>
<genre authority="marcgt">conference publication</genre>
</relatedItem>
<abstract>Embodied Conversational Agents have typically been constructed for use in limited domain applications, and tested in very specialized environments. Only in recent years have there been more cases of moving agents into wider public applications (e.g.Bell et al., 2003; Kopp et al., 2005). Yet little analysis has been done to determine the differing needs, expectations, and behavior of human users in these environments. With an increasing trend for virtual characters to go public, we need to expand our understanding of what this entails for the design and capabilities of our characters. This paper explores these issues through an analysis of a corpus that has been collected since December 2006, from interactions with the virtual character Sgt Blackwell at the Cooper Hewitt Museum in New York. The analysis includes 82 hierarchical categories of user utterances, as well as specific observations on user preferences and behaviors drawn from interactions with Blackwell.</abstract>
<identifier type="citekey">robinson-etal-2008-ask</identifier>
<location>
<url>http://www.lrec-conf.org/proceedings/lrec2008/pdf/289_paper.pdf</url>
</location>
<part>
<date>2008-05</date>
</part>
</mods>
</modsCollection>
%0 Conference Proceedings
%T What would you Ask a conversational Agent? Observations of Human-Agent Dialogues in a Museum Setting
%A Robinson, Susan
%A Traum, David
%A Ittycheriah, Midhun
%A Henderer, Joe
%Y Calzolari, Nicoletta
%Y Choukri, Khalid
%Y Maegaard, Bente
%Y Mariani, Joseph
%Y Odijk, Jan
%Y Piperidis, Stelios
%Y Tapias, Daniel
%S Proceedings of the Sixth International Conference on Language Resources and Evaluation (LREC’08)
%D 2008
%8 May
%I European Language Resources Association (ELRA)
%C Marrakech, Morocco
%F robinson-etal-2008-ask
%X Embodied Conversational Agents have typically been constructed for use in limited domain applications, and tested in very specialized environments. Only in recent years have there been more cases of moving agents into wider public applications (e.g.Bell et al., 2003; Kopp et al., 2005). Yet little analysis has been done to determine the differing needs, expectations, and behavior of human users in these environments. With an increasing trend for virtual characters to go public, we need to expand our understanding of what this entails for the design and capabilities of our characters. This paper explores these issues through an analysis of a corpus that has been collected since December 2006, from interactions with the virtual character Sgt Blackwell at the Cooper Hewitt Museum in New York. The analysis includes 82 hierarchical categories of user utterances, as well as specific observations on user preferences and behaviors drawn from interactions with Blackwell.
%U http://www.lrec-conf.org/proceedings/lrec2008/pdf/289_paper.pdf
Markdown (Informal)
[What would you Ask a conversational Agent? Observations of Human-Agent Dialogues in a Museum Setting](http://www.lrec-conf.org/proceedings/lrec2008/pdf/289_paper.pdf) (Robinson et al., LREC 2008)
ACL