@InProceedings{kim-cavedon-baldwin:2012:PACLIC,
  author    = {Kim, Su Nam  and  Cavedon, Lawrence  and  Baldwin, Timothy},
  title     = {Classifying Dialogue Acts in Multi-party Live Chats},
  booktitle = {Proceedings of the 26th Pacific Asia Conference on Language, Information, and Computation},
  month     = {November},
  year      = {2012},
  address   = {Bali,Indonesia},
  publisher = {Faculty of Computer Science, Universitas Indonesia},
  pages     = {463--472},
  url       = {http://www.aclweb.org/anthology/Y12-1050}
}