@InProceedings{dzikovska-EtAl:2011:SIGDIAL20112,
  author    = {Dzikovska, Myroslava  and  Isard, Amy  and  Bell, Peter  and  Moore, Johanna  and  Steinhauser, Natalie  and  Campbell, Gwendolyn},
  title     = {Beetle II: an adaptable tutorial dialogue system},
  booktitle = {Proceedings of the SIGDIAL 2011 Conference},
  month     = {June},
  year      = {2011},
  address   = {Portland, Oregon},
  publisher = {Association for Computational Linguistics},
  pages     = {338--340},
  url       = {http://www.aclweb.org/anthology/W11-2041}
}