@InProceedings{jijkoun-EtAl:2010:SOCIAL,
  author    = {Jijkoun, Valentin  and  Weerkamp, Wouter  and  de Rijke, Maarten  and  Ackermans, Paul  and  Geleijnse, Gijs},
  title     = {Mining User Experiences from Online Forums: An Exploration},
  booktitle = {Proceedings of the NAACL HLT 2010 Workshop on Computational Linguistics in a World of Social Media},
  month     = {June},
  year      = {2010},
  address   = {Los Angeles, California, USA},
  publisher = {Association for Computational Linguistics},
  pages     = {17--18},
  url       = {http://www.aclweb.org/anthology/W10-0509}
}