@InProceedings{hiltz-johnson-rabke:1980:ACL,
  author    = {Starr Roxanne Hiltz  and  Kenneth Johnson  and  Ann Marie Rabke},
  title     = {THE PROCESS OF COMMUNICATION IN FACE TO FACE VS. COMPUTERIZED CONFERENCES; A CONTROLLED EXPERIMENT USING BALES INTERACTION PROCESS ANALYSIS},
  booktitle = {Proceedings of the 18th Annual Meeting of the Association for Computational Linguistics},
  month     = {June},
  year      = {1980},
  address   = {Philadelphia, Pennsylvania, USA},
  publisher = {Association for Computational Linguistics},
  pages     = {75--79},
  url       = {http://www.aclweb.org/anthology/P80-1020},
  doi       = {10.3115/981436.981460}
}